RiversideRaleigh.com

Pool Update - Wednesday, June 23, 2010

To: Members of the Riverside Community Association

From: Board of Directors

Re: Pool Maintenance and Repair Issues

Date: June 24, 2010

The Riverside Community Association continues to experience problems with the community swimming pool. Earlier this year the Association entered into a pool management contract with an established pool management company. The contract included significant upgrades to the pump room and daily maintenance and testing.

That contract has now been terminated by the board for what we believe are significant failures of the pool management company to live up to the terms of its obligations. We have retained a different pool management company and an engineer and are working closely with the local government inspectors to resolve all the problems with the pool. One of the issues with which we are currently engaged is the “chalking” of the paint, causing the water to cloud. Wake County requires the pool to be closed if this clouding prevents viewing the main drains.

Unfortunately the resolution may require us to close the pool on a periodic but very temporary basis to perform such work as is necessary to ensure a safe and healthy pool environment. While we are aware that the pool is a significant amenity for the community and is important to the members, our priority continues to be the safety of the community. We will give as much notice as possible regarding pool closings and re-openings. We are also pursuing legal remedies against the former pool management company.

We ask your patience as we resolve this matter.

Pool Reopens Today - Thursday, June 17, 2010

All issues have been corrected and the pool will open on its regular schedule at 6am on Thursday, June 17.

Thank you for your patience.

The Riverside Board of Directors

Pool Closed Temporarily - Friday, June 11, 2010

In order to correct persistent water quality issues, it has been determined that the Riverside pool must be drained and refilled with water. We expect to have the pool reopened within a week.

We thank you for your patience and understanding as we deal with this important water safety issue.

Respectfully,

The Riverside Board of Directors

2010 Pool Information - Friday, May 07, 2010

The pool is scheduled to open on Friday, May 21, 2010 and will close for daily operation on Monday, September 6, 2010. Please review the rules and regulations (available on Facilities Committee page) with your family. There will be an attendant on duty at scheduled times this year.

Pool attendants will be asking you to fill out an information sheet about your family to be kept in a database to ensure that pool cards are only being used by the proper individuals. Providing this information is mandatory and your pool access card will not be turned on nor will you be allowed access to the pool until this information has been provided. This will reduce the chances of lost or stolen cards being used improperly at the pool and provide pool personnel with important contact information in the event of an emergency. Forms can be filled out in advance at the pool facility May 15 and May 16 from 10:00AM and 4:00PM each day.

All cards without a completed 2010 Member Information Sheet will be deactivated Monday, May 17, 2010 and therefore will not provide access to tennis courts or pool.

Approved Replacement Mailboxes - Tuesday, March 06, 2007

The new approved mailboxes are the Elite T1 (small) or the Elite T2 (big) from Home Depot. We are still trying to locate a source for replacement mailbox numbers. read more ...

Riverside Community Association Management - Friday, December 01, 2006

Please address all dues, payments, concerns and Architectural requests to our management company:

Trinity Community Management
PO Box 730
Wake Forest, NC 27588
(919) 341-1586

trinitymanagement@nc.rr.com